Digital security is becoming increasingly important in the digital age. With the popularization of the use of the Internet and mobile devices, virtual fraud has increased, and Brazilian banks are not immune to this reality. It is very important for customers to be aware of and protect themselves from scams that are carried out through false messages and other fraudulent tactics.
Learn about messaging scams
Scammers are becoming more and more sophisticated in creating strategies to deceive people. Knowing the main scams that are used through messages is the first step to protect yourself and avoid falling into the traps.
1. No WhatsApp
One of the most common scams is through WhatsApp. Criminals create fake profiles using a photo of a legitimate user but with a different phone number. They start a conversation with the victim’s friends and family, claiming an emergency and asking for money transfers or bill payments.
2. Loyalty fraud
Scammers pose as financial institutions or dating apps and send messages SMS with loyalty points or additional bonuses expiring. Along with the fake content, they send links that point to fake pages. Victims are forced to fill in personal details such as CPF, bank branch number and even password for their card or bank application.
3. When registering Pix
Registering in the Pix instant payment system has also been used as a lure by scammers. They impersonate employees of financial institutions and send registration requests that direct victims to fake websites.
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4. Fake email
Pa email, criminals impersonate bank account managers, reporting suspicious access and requesting security measures, such as installing a supposedly exclusive browser. The goal is to direct the victim to a fake page to intercept passwords or install malicious files on the computer.
5. Fraud with online stores
Scammers create fake pages, links and profiles to sell non-existent goods or services. They often use attractive promotions and discounts to attract victims who, in addition to not receiving the product or service, may have their personal and card details exposed.
6. Fake account scam
In this scam, criminals falsify or distort invoices to redirect payment to other beneficiaries instead of paying the victim’s expenses.
7. Scam with catfish
Catfish is a scam in which a fake profile is created, usually using third-party photos, to start conversations on social media. The scammer pretends to be interested in the victim and gradually gains their trust to carry out scams such as sentiment scams, extorting money or installing files infected with viruses that can steal personal and banking information.
Warning signs to identify
It is important to know some warning signs to identify a possible scam. Check out some tips to avoid falling for fake messages:
- False allegations of purchase, payment or transfer;
- Account suspension or suspension of services;
- Registration or security updates;
- Loyalty points expire;
- Gift offers, discounts or great deals.
These are just some of the lures that criminals use to get people’s attention. The goal is to induce an emotional impact so that the victim acts impulsively and performs some action, such as clicking on a link, downloading a file, or completing a transaction.
How to protect yourself from fraud in Brazilian banks
Now that you know the main Brazilian bank scams, it’s important to know how to protect yourself and avoid becoming a victim of these scammers. Check out some safety precautions you can take:
- Stay in the know: Always be aware of the latest scams and techniques used by criminals. Follow the official channels of banks and security services to stay up to date with the main threats.
- Be suspicious of suspicious messages: If you receive a message that seems suspicious, be suspicious. Make sure the sender is trustworthy, analyze the content of the message, and don’t click on links or download files without verifying their authenticity first.
- Keep your devices safe: Keep your phone, computer, and other devices up to date with the latest software and antivirus. Use strong passwords and avoid sharing sensitive information on public Wi-Fi networks.
- Verify the authenticity of websites: Before making any transaction or providing personal information, verify that a website is secure. Make sure the address starts with “https://” and has a lock next to it.
- Be careful with requests for personal data: Banks and financial institutions never ask for personal information, such as passwords, by email, phone or text message. If you receive such a request, please contact your bank directly to verify its authenticity.
- Use two-factor authentication: If possible, enable two-factor authentication on your bank accounts. This adds an extra layer of security by requiring an additional code to access your account.
- Report fraud: If you are a victim of fraud, report it to the appropriate authorities and your bank immediately. The more information that is shared, the better the chances of identifying and punishing criminals.
Fraud in Brazilian banks is a reality that requires attention and care from customers. Knowing the main scams and taking security precautions can help you stay out of the traps and protect your data and assets. Stay informed, be wary of suspicious messages, and adopt good digital security practices to stay safe in the virtual world.
Want to learn more about digital security and fraud prevention? On WhatsApp BB (61 4004 0001) enter #security and talk to a virtual assistant who will provide advice and protection solutions offered by Banco do Brasil.
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